In addition to its customer service and location, Northwind considers its strong rapport with the community essential to the success of the business as well as the satisfaction of its customers. “We host quarterly coordinated events for residents including jewelry parties, bingo nights, yard sales, field days, pet adoption events, and Easter egg hunts and Halloween trick-or-treating for the children,” said Fay. Northwind’s children and pet-friendliness have also made the location an excellent choice for families as well as college students who are looking for more responsible living arrangements.
Northwind also attributes some of its success with the community to its affiliation with the Valdosta-Lowndes Chamber of Commerce. “Our long-term relationship with the Chamber has boosted our credibility among the community,” says Fay. “The relationship helps us to continue to build respect and trust with our current residents as well as our contractors.” Fay also asserts that Northwind’s membership with the Chamber allows outreach beyond Valdosta. She believes Chamber networking opportunities open gateways for co-marketing among members.
The Chamber would like to extend a special thank-you to New Hire Solutions, the official 2014 Sponsor of Leading Business of the Week.
For more information about the Leading Business of the Week, please visit: http://www.valdostachamber.com/leading-business-of-the-week.htm.
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